Shipping policy

Shipping Policy

Thank you for shopping with TWISTÉ.

We are committed to providing a smooth and reliable shopping experience from the moment you place your order to the day it arrives at your door.

Processing Time

Orders are typically processed within 1–3 business days. Processing times may be slightly longer during holidays, promotions, or periods of high order volume.

Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Time

Shipping times vary depending on the supplier, product availability, and delivery destination. Most orders arrive within 3–10 business days after shipment.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the products in your order.

From time to time, we may offer free shipping promotions.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor its delivery.

Shipping Delays

While we work with trusted suppliers and shipping partners, occasional delays due to weather, carrier issues, or high shipping volume may occur. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. TWISTÉ is not responsible for delays or additional shipping charges resulting from incorrect addresses provided during checkout.